I can't hear any audio.

Created by Client Operations, Modified on Tue, 16 Aug, 2022 at 4:14 PM by Client Operations

If you cannot hear anything but you can see the video, please first attempt the following steps:
  • 1. Tap on the screen or hover over the video and click the speaker icon to make sure your audio is not muted.
  • 2. Check your device's volume control to make sure it is not set at zero.
  • 3. Double-check your device's sound output.

If the above does not work, try going to YouTube and playing any video. If the audio does not play on YouTube, a correction needs to be made on your device's audio settings. Try running through the steps listed above again, and if that does not work, Contact Us Here.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article